Start Lightworks, enter your Username and Password and click Continue Take this file to the system you generated the shark.c2e from and copy it into:ģ. Click the "Details" drop-down arrow to confirm your selection, then click "Download".
Lightworks forum pro#
If you have a Pro and/or AVID DNxHD license, drag and drop to the system. A Free license is applied to the system automatically. Your new system will then appear at the top of the list with an orange border. The "Browse" button Browse to and select the shark.c2e file Under "Your Machines" you will see the "Add a machine" option, click Go to this page: (you will need to be signed in to access this location) Windows: C:UsersPublicDocumentsLightworksĬopy shark.c2e to a removable drive and take it to a system with an internet connectionĢ. The shark.c2e file is then generated here: If the internet is not detected a panel will display asking you to start the offline procedure, click OK NOTE: Make sure these credentials are exactly the same as on Start Lightworks, enter your Username and Password and click Continue. Instructions can also be found on page 10 of the Installation and activation guide.ġ. Send the zipped files to with your username Windows: C:UsersPublicDocumentsLightworksLogs Please zip up the Lightworks log files from:
Lightworks forum software#
The test page confirms that I can connect, but the software still won't activate: (see setting your firewall rules above), OR the activation serverĮls. is blocked by your ISP or Proxy Server - contact yourĤ. This suggests that local firewall rules for port TCP/443 are incorrect To resolve the problem contact us at quoting your IP address which can be checked at: IP (either another computer or via a proxy). If is also timing out your IP address may have beenīlocked by our firewall, you can confirm this by checking from another The test page won't load or is timing out: Please refer to the appropriate documentation.ģ. This indicates that a local firewall restriction is stopping access to on TCP port 443įirewall might be managed by your operating system or by your AntiVirus I see a message similar to "You can't access this page, contact network administrator". Try setting your modem/router to use an alternative DNS service, such as Google DNS or OpenDNS: - OS specific instructionsĢ. In turn might have DNS problems or restrictions). Not found, there might be a problem with your DNS service, or yourĬomputer might be connecting to the internet via a Proxy server (which If the connection is working but the test page is (specific to your computer/network/internet service). The server cannot be found it's likely that the problem is ‘local' Work hard to ensure that the licensing server is always accessible. I see a message similar to "404 - Server not found". Test page will confirm whether or not your computer is allowed toĬommunicate with the licensing server, connecting through port TCP/443.ġ.
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